Friday, March 03, 2006
Thanks for Help Desk
I have been listening to the Helpdesk for the past 6 months. At first I thought, "this is going to be above my scope of experience and possibly, my interest." But, I have been pleasantly suprised! You guys have given me to confidence to tackle my own computer problem...and it worked!
I started having problems with secure sites. . . you guys gave me the confidence and thought processes necessary to do it myself! I did some searching on google and the Symantec website. Low and behold, I found an executable on the Symantec site that would uninstall pesky old versions of Norton. Viola! It worked! My computer finally realizes that I am connected, my access to secure sites is functioning again, and my new Norton SystemWorks is protecting me. I would have probably let Geek Squad fix my situation had it not been for stumbling upon you.....THANK YOU!
--Julie via email
I started having problems with secure sites. . . you guys gave me the confidence and thought processes necessary to do it myself! I did some searching on google and the Symantec website. Low and behold, I found an executable on the Symantec site that would uninstall pesky old versions of Norton. Viola! It worked! My computer finally realizes that I am connected, my access to secure sites is functioning again, and my new Norton SystemWorks is protecting me. I would have probably let Geek Squad fix my situation had it not been for stumbling upon you.....THANK YOU!
--Julie via email
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